All situationsCase status
Where your case stands.
Enter the reference you were given when you wrote to me. You will see the stage your case is at, and you can send evidence here instead of by email.
What you will see
Received
Your message is with me. I read every case personally, and you hear from me within 24 hours.
Assessment sent
You have my written read of the case: what can be done, what it costs, and how long it takes.
In progress
The work is running. You hear from me when there is something to report, so you never have to chase.
Closed
The case is closed. If anything resurfaces, write to me with this reference and it reopens.
01Case status
- Opened
- Case type
- Stage
- Last movement
- Received
- Assessment sent
- In progress
- Closed
The latest
What happens next
Times are shown in your local time.
Printed from klay.run/case on . The reference is the only key to this case. This sheet shows the stage, the dates and my short notes, nothing more. Keep it private.
02Evidence
Send evidence.
Screenshots, saved copies, documents. Up to four files at a time, 20 MB each. They reach me directly, tied to your reference, and never travel by email.